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If your livestock arrives unalived, please contact us within 1 hours of the delivery. Image must be of the coral inside the bag. We require images of fish or coral. Once the claim is approved, we will ship a replacement or apply a credit to your account.
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Return Policy
At Marine Concept Supply, all sales are final. Due to the sensitive nature of live animals and aquatic products, we do not accept returns or exchanges under any circumstances. Please review your order carefully before completing your purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Damaged Goods
If your dry goods or equipment shipment arrives damaged, please contact us within 24 hours of delivery.
Please return all shipments to the address below;
Marine Concept Supply
165 Wheeling Rd.
Wheeling, IL. 60090
If you have any questions or concerns about your order, please contact us at [your contact info] and we’ll do our best to assist you.
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Damaged Goods
If your dry goods or equipment shipment arrives damaged, please contact us within 24 hours of delivery.
Please return all shipments to the address below;
Marine Concept Supply
165 Wheeling Rd.
Wheeling, IL. 60090
If you have any questions or concerns about your order, please contact us at [your contact info] and we’ll do our best to assist you.
